Privacy Policy

Effective Date: May 2026

Cardinia Pool Servicing (ABN 28639485279) is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We may collect the following personal information when you enquire about or purchase our products and services:

Name
Phone number
Email address
Property address (for service call-outs)
Payment information (processed securely through our payment provider)

How We Use Your Information

We use your personal information to:

Provide pool servicing, repairs and equipment sales
Process orders and arrange delivery
Schedule service appointments
Communicate with you about your enquiry or order
Send invoices and receipts
Comply with our legal obligations

We will not use your information for marketing purposes without your consent.

How We Store Your Information

Your personal information is stored securely and is only accessible by authorised personnel. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Manufacturers for warranty claims and product registrations
Delivery and courier services to fulfil orders
Payment processors to complete transactions
Government authorities where required by law

Cookies & Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience and help us understand how visitors use our site. You can disable cookies through your browser settings.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (where legally permitted)
Withdraw consent for marketing communications at any time

Contact Us

If you have any questions about this privacy policy or wish to make a request regarding your personal information, please contact us:

📞 1300 306 285
📱 Contact Steven: 0407 848 300
📧 cardiniapss@gmail.com

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).